Everything with authenticity

We aim to see the whole picture, to understand the issues that are holding you back and build a coherent, comprehensive technology transformation strategy aligned to your business ambitions. Simplicity is the ultimate sophistication.

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Why Engage Symphony

Logical, clear, and incisive. We identify precisely what’s required in any change and why. This is how we make technology work to maximum advantage.

CRM

SymphonyCRM, Powered by SugarCRM, including specific industry modules. Winner of the CRM Software of the Year Award 2019. #DAF

ClientSense

Automatically joins the dots for you, providing you with the visibility you need to manage, protect and grow the relationships that drive revenue.

Practice Management

World-class enterprise practice management and business intelligence capability. Trusted by top 100 firms in the UK, Ireland, Cyprus, Malta, USA, Australia and NZ.

Practice Portal

Provides key client data from multiple systems at the click of a button, allowing you to quickly recall the status and detail of every job and document, schedule tasks and activities across your teams, and identify further growth opportunities

Transformation

About Symphony

Expertise

"Symphony had a great understanding of our business and intimate knowledge of the key systems used within the practice. Therefore, they were able to provide a truly tailored solution. Their team’s willingness to work with the practice to arrive at outcomes tailored to our requirements and being prepared to start the process without having all the answers and then invest the time in finding them is second to none" - Adam Irwin, COO, Pitcher Partners - Sydney

Having solved the practice management requirements for leading accounting firms over many years we extended our expertise into CRM and solving their integration and automation demands. Moving from the historical representation of data to technology solutions that provide actionable insights to enhance performance and growth as become a key focus.

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We are focused on top decision-makers from SME law firms across the UK providing solutions in relation to CRM, Client Sense and our Envision expertise.

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Envision creates a deeper understanding of your firm, it’s component parts and the truly unique business-critical issues that affect your success every single day. Envision will unearth your WHY.

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Why Engage Symphony

Logical, clear, and incisive. We identify precisely what’s required in any change and why. This is how we make technology work to maximum advantage.

Defining business needs

We analyse your business in forensic detail. Because when you’ve factually defined the issues in full, you can fully understand what changes must be made.

Bringing it together

We’re obsessively holistic about this. Implementing technology, aligning business processes, and dovetailing legacy systems with the whole – it all has to harmonise beautifully to achieve your goals.

Making it pay

Moving forward, we maintain the momentum, building on our partnership with you to develop new solutions that deliver ROI and support the changes and growth of your firm.

Results that keep on coming

We’ll get your CRM, processes and systems all aligned and future-ready. So every part of your business can be easily harnessed to deliver growth - and to enable change, not hinder it.

About Symphony

All bases covered

No two businesses are the same, each challenge is different. So we maintain a comprehensive ‘library’, from which we can mix and match the right elements to build your truly bespoke solution.

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    Targeting & Marketing Automation

    SymphonyCRM integrates with leading marketing automation solutions optimising how leads flow throughout the client life-cycle – from the first contact to achieving satisfied, well served and loyal clients.

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    Referral & Event Management

    The marketing teams in Accounting and Legal firms have particular use cases when it comes to managing Events, Publications and Referrals.

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    Opportunity & Pipeline Management

    From automating your CRM to closing opportunities faster, SymphonyCRM is adaptable to any sales process or methodology. You can quickly build pipelines that make sense of your services, audiences, or client personas.

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    Client Sense

    Client Sense automatically joins the dots for you, providing you with the visibility you need to manage, protect and grow the relationships that drive revenue.

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    Client Engagement

    Solving the client take-on, AML, risk assessment conundrum with SymphonyCRM and Engagement Centre

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    Client Management

    It’s not about CRM in isolation. The real goal is to implement solutions that connect all business functions – of which CRM will be a part…

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    Practice Management

    Practice Management systems will continue to change and will continue to adapt in the 2020s. Trusted by top 100 firms in the UK, Australia, USA and NZ

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    Automation & Integration

    We should start with the idea that the business case around using APIs is already established – it’s understood and using them is desirable. When deployed correctly, they allow for the efficient synchronisation of master records and transaction data.

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Trusted by:

  • Client Mazars
  • Client Saffrey
  • Client Pitcher Partners
  • Client Kreston Reeves
  • Price Bailey Logo
  • Bishf
  • Client James Cowper
  • Client Deloitte
  • Client Armstrong Watson
  • Client Hazlewoods
  • Client Scott Moncrieff
  • Client Mc Kenzies
  • Client Goodman Jones
  • Client Dodd Co
  • Client Laine Ip
  • Client Schillings
  • Client Moore Stephens
  • Client Ssf
  • Client Vistra
  • Client Bulley Davey
  • Client David Allen
  • Client Burgess Hodgson
  • Client Chiene
  • Client Myers Clark
  • Client Condy Mathias
  • Client Wellden Turnbull
  • Client Joannides
  • Client Ck Co A
  • Client Bssf

Hear what they say

“Right from the outset, the Envision™ process allowed us to quickly establish what was important to the project and just as importantly, what was irrelevant. The process has proved a constant source of reference, ensuring we remain on track and deliver the outcomes most important to the practice.”

Adam Irwin
Adam Irwin Chief Operating Officer, Pitcher Partners - Sydney

Symphony - APS have been a supplier of Mazars for over 10 years, I personally have worked with them for the past 3 years and we have a strong, productive relationship. The Symphony team have worked with us on a number of strategic initiatives particularly regarding integration of systems. The most recent project, delivering an integration between our CRM solution and Practice Management, has helped us to reduce processing times and improve SLAs on production of matter codes. Their experience and understanding of our business, coupled with their knowledge of emerging technologies and how they can be applied to the challenges we face is of real benefit the firm and to me with the transformational objectives of my role.

Alison Clack
Alison Clack Director of Business Transformation, Mazars

Over the last sixteen years we have relied on Symphony to be a knowledgeable, flexible and valuable sounding board, acting as a catalyst for many of our investment decisions. Our recent strategy workshop, facilitated by Brian Coventry, enabled us to align our IT strategy directly with our business development strategy, setting both context and prioritisation for all stakeholders within the business to understand.

Tony Flambard
Tony Flambard Hazlewoods

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