About Symphony

As they say, the clue is in the name. We’re all about improving your firm’s performance by getting everything ‘playing’ together. CRM, Practice Management, disparate and silo'd platforms – we analyse, harmonise and optimise.

Since 1999 Symphony has been partnering with professional services firms, initially in practice management solutions. Over time we have evolved to develop holistic, across-platforms expertise to include CRM, System Integration and Automation.

We see it time and again. When a firm’s systems are truly integrated – CRM, Practice Management and legacy systems allow for easy access to data from across the organisation and your team have the means and freedom to build their all-important client relations.

In this state, firms are far more enabled to have those opportunity conversations, with both prospects and existing clients. To achieve this outcome we offer the best of both worlds capability. We mix our technical software and network disciplines with a consultative capacity to support the strategies for extending the lifetime value of a client, generating new business easily and saving time and money.

Just as crucially, Symphony has grown on the basis of relationship building with absolute transparency. We’re honest and open, always ready to provide realistic opinions and advice. Symphony gives you the whole picture. Our analysis will clearly identify what’s good, bad or indifferent in your existing setup, and precisely define the solution.

Building long term relationships founded in trust. This is what defines Symphony and our journey.

The Symphony approach offers a broad spectrum of solutions that enable professional service firms to remove the forces that are restraining business performance and enable focus on those that drive the future. In a nutshell its doing things right with the right things.

Brian Coventry Brian Coventry CEO, Symphony

Meet the team

Our team draws together some remarkable people, individuals with the skills and experience to help your firm make the most of the rapidly transforming data integration landscape.

  • Brian Coventry

    Brian Coventry

    Chief Executive Officer

    I enjoy working with enthusiastic and driven people supporting entrepreneurial success. Applying experience and knowledge of business, strategy and management - gained from different countries and cultures - helps others to see a forward path, revealing options and value improvements. A key focus for me is to research and lay out facts in language and terminology that others find easy to understand. It is essential to bring teams into a discussion on change, to help define a solution and then work with them to make it a reality. LinkedIn @briancoventry


    +44 7976 919 966

  • Phil Lowe

    Phil Lowe

    Chief Operating Officer

    Over the last 30 years, I’ve been fortunate to have the opportunity to work on some ground-breaking, innovative technology projects around the world. Sometimes supportive of established incumbents like newspaper groups or accounting firms; sometimes disruption plays in online marketing, recruitment or payroll. But, always alongside remarkable people. I’m excited to be working with the talented people at Symphony to deliver practical innovation into our clients and their clients’ businesses. LinkedIn @PhilLowe_CDir


    +44 7802 370 770

  • Neil Conacher

    Neil Conacher

    Senior Consultant

    My key focus is to ensure our clients gain maximum potential from their use of our solutions in a reliable and safe environment. This means an exciting mix of engaging with people, understanding business scenarios and challenges, and working with a variety of tools to deliver outcomes which meet client needs. My long experience in the professional services sector has allowed me to gain insight to both the challenges and opportunities present in an industry which is characterised by complexity and diversity.


    +44 330 025 0125

  • Jenni Dixon

    Jenni Dixon

    Senior Consultant

  • Ben Myers

    Ben Myers

    Senior Consultant

  • Greg Mackey

    Greg Mackey

    Senior Consultant

  • Sayfur Rahman

    Sayfur Rahman

    Software Analyst & Support Manager

  • Jack Greenhalgh

    Jack Greenhalgh

    Software Developer

  • Martin Nice

    Martin Nice

    Senior Developer

  • Scott Coventry

    Scott Coventry

    Digital Marketer

  • David Sillah

    David Sillah

    Client Support Consultant

  • SugarCRM


  • Client Sense

    Client Sense

  • APS


Different values, different thinking

We believe in clarity, fairness, transparency. That’s how we build strong relationships and solutions which fulfil your aims in every respect. Everything with authenticity.

Inset Accounting

Exceeding high professional standards

This applies to every aspect of the services we offer. From award winning software to the ways we maintain communication with you, Symphony takes the view that we can always push beyond the norm. So long as change continues to happen, we’ll continue to stretch our capabilities, regarding high standards as the standards to beat.

Referal And Prospect Mamagement

Deploying user-centric platforms

For us, the whole point of any software platform is to make it so completely useable and useful so that your people embrace it enthusiastically. The technicalities of reaching that point may be complex, but the goal is more than worth the effort.

Symphony - APS provides accountant practices CRM, marketing automation and client management solution

We believe in the 100% conversation, responsibility, no blame or judgement

Symphony’s business ethos is one of complete transparency and honesty. In our view there’s no more efficient way to meet a challenge than by addressing issues with candour. Everyone needs to see the full picture - ‘warts and all’ - for problems to be solved quickly and fully. Blame is unproductive; being economic with the truth is always expensive. We prefer to simply get on with achieving your solution.

Our partners

Naturally we choose partners who are best able to fulfil our promises to our clients. So quality, flexibility, expertise, openness and value are Symphony’s selection criteria. From Europe, Australia and New Zealand to the USA

  • SugarCRM

    We’re proud to be a global OEM partner for Sugar CRM. Adapting Sugar’s respected platform has led to Symphony CRM, and the means for you to create extraordinary client relationships through the most innovative and affordable CRM on the market, specifically tuned to match the demands of professional service firms

  • ClientSense

    Client Sense was developed collaboratively with mid-tier law firms, in response to the challenges faced when relying on manual data entry to support the firms’ Business Development and Client Relationship Management initiatives.

  • APS

    APS maintains a market-leading position in practice management and business intelligence solutions. Their Advance suite is the proven and trusted by professional service firms from New Zealand to the USA. For Symphony, it remains the ideal integration partner with our CRM, with the unerring capacity to transform practice management

  • AAM

    The Association for Accounting Marketing (AAM) is a national trade association and a one-of-a-kind network of marketing, business development and growth strategists. The association was formed to provide education, community and resources for accounting firms.

  • Legal Support Network

    Symphony is a partner of the Legal Support Network (LSN) which has been building a community for people in law firm management throughout the UK since 2006. LSN brings the legal business services community together online and through its networking events.

  • Sales Plus Profit

    Sales Plus Profit listen to you, identify where your challenges are, apply their methodology and show you how to implement a Sustainable Sales System© to reduce your risk and maximise your potential. Sales problems fixed, no drama.

  • Codeless Platforms

    One of our key partnerships in our automation offer, Codeless Platforms helped us create Symphony BPA, a powerful suite of business process management technologies. The solution integrates a range of business applications, which allows you to automate virtually any employee-driven process. 

Get in touch today

Talk to us about getting your software application platforms working together to support your firm’s organisational objectives and strategic goals…